Keeping your visit safe

Welcome back! We’ve missed you!

As we enter the festive season, we are absolutely delighted to be open again, doing what we love and seeing all your lovely faces (well, the half of your faces that aren’t hidden by masks!)

We completely understand that, with government guidance changing often, times can be a little unsettling. That’s why we want to reassure you that your experience with us at Freshair will be Covid-secure, extra safe, and just as friendly as it’s always been!


If you haven’t been to visit us for a while, there’s some new steps we’ve taken to make sure both our customers and staff are as safe as possible whilst in the salon.

To start with, we kindly ask all customers to wait outside until their appointment time – to make sure the salon never risks being too busy and comprising social distancing.

Arrive at your appointment time and you will be directed with signage to wait at our side door (the front door is now for exit only, ensuring a one way system)! One of our friendly team will meet you at the door and show you in. Masks must be worn from this point on (unless exempt!)


Our stylists will all be in PPE with visors for your safety. You will be shown to a sink to wash your hands before heading to your chair, which will be wiped down and sterilised after every visitor! We keep a 2 metre plus distance between customers – so you’ll see signs on empty workstations making sure they are not to be used, to keep adequate space between you and your fellow customers!

We are very happy to provide some water for you if you’re in for a long appointment- but please bring your own cup or mug. Sadly, we are unable to provide magazines – as these are hard to disinfect, and we wouldn’t want to run any risk of transmission between clients!


We’ll then take you through to wash your hair! All our chairs and equipment are sterilised between customers, and our visors will be changed before and after your visit.

Our staff will be busy disinfecting the door handles, seats, sinks, surfaces and equipment during your visit.

When you’re all done and dusted, with beautiful hair, you can head to the front desk to pay. There’s a large bottle of hand sanitiser there for your convenience, and a Perspex screen between you and the cashier: ensuring maximum safety!

So there you have it! A Covid-safe environment for all! And if it seems like a lot to remember – don’t worry; we have helpful signage up around the salon to remind you.

Please rest assured that our staff have all undergone training in current government guidelines for workplace health and safety. We will do our very best to keep you and your family safe and sound, and look forward to welcoming you back to Freshair!

Posted in News on Dec 02, 2020.